The sparking sales director here says hello!
02 | 2023 Laura Riuttanen, Sales director
I have the honor of calling myself the passionate salesperson that was sought after here at Kipinä last year.
I'm Laura and I was eventually brought here by the strong values of Kipinä, which I cherish in my own sales. In this text, I'll open up a few things that have been the most important theses for me during my sales career.
The strength of Kipinä, like all software companies in my opinion, is always the people. I feel I am in a service profession to our customers, partners and creators alike. My job as a salesperson is to find the best possible match between our author's skills and passions and the end customer's needs.
The best moments in sales are precisely those when that sparking connection is found and the maker has a project to enjoy and learn from. It may seem cliché, but I think it's great to meet new people and hear the passions and desires that our creators have.
It is said that a good salesman will sell snow to an Eskimo. Sure, but I'd rather sell you an author you really want on your team.
"Happy, motivated people make for happy customers."
Together we are always more than anyone alone.
I am very much a herd animal and enjoy working with people. I'm good at getting things done. I like to work with different people and learn from others. Few people are unicorns who know everything in the world. That's why you need teams and partners with whom you can put your head together and do things a little better than you can alone.
The feeling that we succeeded is always so much better for me than that I succeeded.
Everybody wins when everybody wins.
The easiest thing in life is to tell the truth. But the spirit of the game is that, in the end, everyone is doing business and trying to put butter on the bread. Whether working with individuals, partners or clients, I like to start from the premise that everyone wins.
When you start to sub-optimise the gains of one side, usually someone loses and often the end result is just bad feelings. When you play with open cards and common rules, it's easier and more fun. And again, more happy people.
Raise your hand if you make a mistake.
It doesn't always go smoothly and sometimes you just mess up. It's easier to admit your mistakes and look for a solution than to start explaining and covering up. Based on my own experience, it also helps to look for those solutions when you have acted in accordance with the three previous theses.
I tell myself at these moments that I'm lucky I'm not a brain surgeon, no one died and no one will probably remember this in a year's time either. How many screw-ups do you remember over the years that still give you heart palpitations rather than amusement at your own antics?
Shall we meet and talk? And learn from each other? About mocks, software development, sales?
Feel free to pick up the phone and call, or book an appointment directly from my calendar!